They open at 7:30 but don't start working on cars until 8am. I was first in line. Needed a patch on my tire. It has a slow leak. I left my windows open and handing them the keys. 8:10 I get up and look to see my car still sitting there with the windows up. 8:30am I told them I had to leave. My tire is still on a flat. If I had not have made a fuss I wonder how long I would have waited for them to patch my tire. At 8:29 they had my tire off my car and had to put it back on. They took the tire off my car to patch it.
Good evening. We apologize for the inconvenience! We open at 7:30 so that customers can drop their vehicles off or get in early if needed. Our techs take the first 30 minutes to clean the floors daily, empty garbage, replenish stock, etc. so that we are not tracking oil or anything like that into customers vehicles. The tire and wheel always has to be taken off of a vehicle and then the tire taken off of the wheel in order to be patched as the patch goes on the inside of the tire. Please feel free to message us and we will accommodate you as early as possible to take care of your tire Monday morning.
- Todd Holliday's Winchester Tire & Alignment